MADISON, Alabama — Madison City Schools has launched a new ticketing system to help respond to technology needs as classes are being held virtually.
The district is asking parents to parents to review the Schools Re-entry Information, which includes help to parents before they submit a ticket. The district also asks parents to refer to its FAQ section of its website.
Click here to receive more help when filing a service request ticket.
The district also said it is aware that some families still need access to devices and asked parents to contact their child's teacher if they need a device.
"Our Technology staff has never worked harder, and we are dedicated to constant improvement," the district said.
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